Because we want you to be fully satisfied with your purchase, we will accept on exchange for a product with terms and conditions below:
1. Original receipt is needed for product exchange within 3 days (Peninsular) and 5 days (Sabah/Sarawak) after product received.
2. Any exchange with cash is strictly not allowed.
3. The exchange product must be in the same condition (unworn/unused) as you received. It must also be in the original packaging box.
4. Exchange only can be allowed with the same design and colors.
5. If the item is out of stock, you can exchange with another design that is equivalent or there will be an additional charge if the new item is higher than the purchased product.
6. No refund will be returned if the new item price is less than the original purchase.
7. We only replace items if they are defective or damaged caused by factory
8. Madre Collection reserves the right for a final decision.